Privacy Policy.
What information the LTE Wellness Club website collects, how it is used, and how your SMS opt-in data is protected.
Privacy Policy.
LTE Wellness Club is operated by LTE Wellness Club LLC (“LTE Wellness Club,” “we,” “us,” or “our”), located at 12425 Taft Street, Pembroke Pines, FL 33028. This Privacy Policy explains what information we collect through ltewellnessclub.com and our booking, contact and chat tools, how we use it, and the choices you have. By using this website, you agree to the practices described in this policy.
1. Information we collect
When you book a Welcome Session, submit a contact form, use the website chat, or otherwise contact us, our booking and form tools (provided by our customer-management platform, GoHighLevel/LeadConnector) collect the information you choose to provide, such as your name, phone number, email address and message. If you opt in to text messages, we also keep a record of your consent, including the date, time and source of your opt-in (for example, which form you used).
Like most websites, we also automatically receive limited technical information when you visit, such as pages viewed, device and browser type, and general usage activity, as described in the Analytics section below.
2. How we use your information
We use the information you provide to respond to your requests, confirm and remind you about appointments, provide and improve our services, send communications you have consented to receive, and comply with legal obligations. We do not sell your personal information.
3. Text messaging (SMS) and consent
If you provide your phone number and give consent, LTE Wellness Club may send you text messages. We use two separate types of consent, each with its own checkbox on our forms, and neither is required to submit a form or receive our services:
- Non-marketing (informational) messages — such as appointment confirmations and reminders, schedule-related communications, and replies to your inquiries.
- Marketing messages — such as special offers, discounts and service updates.
Consent to receive text messages is voluntary and is not a condition of purchasing any goods or services. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, and you can get help by replying HELP or by contacting us at support@ltewellnessclub.com or (754) 244-3318. For full messaging terms, see our Terms & Conditions.
We maintain timestamped records of SMS opt-ins and opt-outs as proof of consent. All text messaging originator opt-in data is kept strictly confidential. We comply with applicable messaging laws and industry requirements, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
4. Mobile information and sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Analytics and advertising
This website may use Google Analytics and the Meta Pixel to understand how visitors use the site and to measure and improve our advertising. These tools use cookies or similar technologies and may collect information such as the pages you visit, the device and browser you use, and actions like booking a session. You can limit this through your browser cookie settings, the Google Analytics opt-out browser add-on and your ad preferences on Meta. Analytics and advertising tools do not receive your text messaging opt-in data.
6. Third-party services and links
We use trusted service providers to operate this website and our communications, including GoHighLevel/LeadConnector (forms, booking, chat and messaging) and our website hosting provider. These providers process information only to support our services. The Connect page links to Instagram, TikTok, Facebook, Google and other services; those services operate under their own privacy policies, and we are not responsible for their practices.
7. Data security and retention
We use reasonable administrative and technical safeguards to protect your information, and we keep it only as long as needed for the purposes described in this policy or as required by law. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your choices and rights
You may opt out of text messages at any time by replying STOP. You may unsubscribe from marketing emails using the link in those emails. You may also contact us to request access to, correction of, or deletion of your personal information, and we will respond as required by applicable law.
9. Children's privacy
Our website and forms are intended for adults. We do not knowingly collect personal information online from children under 13. Information about kids programs is provided to us by parents or guardians.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date below reflects the most recent version. Continued use of the website after changes means you accept the updated policy.
11. Contact us
Questions about this policy or your information: support@ltewellnessclub.com or (754) 244-3318. LTE Wellness Club LLC, 12425 Taft Street, Pembroke Pines, FL 33028.
Last updated: October 2026.
